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Institute for Digital Health & Innovation: e-Link
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Video Support

Welcome to UAMS Video IT Support. We have a knowledgeable staff of dedicated IT professionals available to help you with your video conferencing needs 24 hours a day, 7 days a week.

If you are experiencing problems with your equipment, here are a few tips that may be helpful:

  • Make sure your cart’s Ethernet cable is plugged into the receptacle.
  • Make sure you have the power turned on.
  • If your cart has been powered on and plugged into the receptacle. Power cycle the unit.

If you are still having trouble connecting, call UAMS Video Support at (501) 686-8666 or email elinksupport@uams.edu.

Peripheral Devices

  • JEDMED Omniscope Guide
  • Firefly Guide
  • 3M Littmann Guide
  • JEDMED Horus Scope Guide

Training and Resources

  • Checklist: Preparing for a Telemedicine Visit
  • Telehealth Etiquette 
  • Telemedicine Definitions
  • How to Educate Patients About Telemedicine
  • PatientsLearn
  • LearnOnDemand
  • South Central Telehealth Resource Center
University of Arkansas for Medical Sciences LogoUniversity of Arkansas for Medical SciencesUniversity of Arkansas for Medical Sciences
Mailing Address: 4301 West Markham Street, Little Rock, AR 72205
Phone: (501) 686-7000
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